| Existing Items | |||
| Item | Example | In our Scope | Out of our scope |
| Computers | PCs, Laptops, etc | Installation, Maintenance, Training, Support | Day to day usage |
| Peripherals | Printers, Scanners, etc. | Installation, Maintenance, Training, Support | Day to day usage |
| Local Networks | LAN, Wi-fi, etc. | Installation, Maintenance, Training, Support | Nothing |
| Infrastructure Software | Windows, MS Office, etc | Installation, Maintenance, Training, Support | Day to day usage. Data Entry |
| Academic Software | Educomp, Waterford, etc. | Installation, Maintenance, Training, Support | Day to day usage. Data Entry |
| Enterprise Software | Lyceum, MKCL, Tally, etc | Installation, Maintenance, Training, Support | Day to day usage. Data Entry |
| Language Lab | Linguaphone, etc. | Installation, Maintenance, Training, Support | Day to day usage |
| Office Automation Products | Xerox, Fax, Phone, EPABX, etc | Nothing | Everything |
| TV equipment | TV sets, STBs, etc | Nothing | Everything |
| Internet | MTNL Triband, Hathway, etc | Installation, Maintenance, Training, Support | Paying bills & ensuring subscription is active |
| Push email | Blackberry, etc | Installation, Maintenance, Training, Support | Paying bills & ensuring subscription is active |
| Website | alphaeducation.edu.in, etc. | Training, Support | Updating content. Paying bills & ensuring subscription is active |
| Security & Surveillance | IP Camera | Installation, Maintenance, Training, Support | Monitoring. Reporting. Taking security decisions |
| Time & Attendance System | Biometric device | Installation, Maintenance, Training, Support | Day to day usage. Data Entry |
| Display Equipment | Projectors, Plasmas, etc | Installation, Maintenance, Training, Support | Nothing |
| Non-PC Audio Equipment | Speakers, PA Systems, etc | Nothing | Everything |
| Gaming Equipment | Nintendo Wii, etc | Installation, Maintenance, Training, Support, Issuance | Teaching and/or interacting with students |
| Existing Activities | |||
| Item | Example | In our Scope | Out of our scope |
| Videography | Annual Day videography | Support for uploading ready videos to online sources | Everything else |
| Photography | Picnic photography | Support for uploading ready photos to online sources | Everything else |
| Online IT examinations | 12th Online exams | Advise, Setup, Dry runs, Support | Administration. Conduct. Paper-work. Proctoring. Discipline |
| Marketing material | Brochures, etc. | Nothing | Everything |
| Administrative material | ID Cards, Marks Card, etc | Training, Support. If required, designing as specified | Data Entry. Processing data. Generating output (printing) |
| Data Entry operations | During admissions, etc. | Training on usage of our software. Support | Managing DEOs. Taking responsibility for their work |
| Media & Storage | Blank CDs, Pen Drives, etc | Training, Support, Issuance | Burning CDs, Uploading files, etc. |
| Teaching IT in classroom | School IT lectures, etc | Installation, maintenance and support | Teaching and/or interacting with students |
| Events | Annual Day, etc. | Installation & operating items in our scope (as above) | Everything else |
| Buying New Items | |||
| In our scope | Requirement gathering, buying advice, vendor identification, demo, shortlisting and negotiation advice | ||
| Out of our scope | Processing procurement requests from end-users, deciding on price/delivery/payment terms, negotiations, issuing order and issuing payments | ||